Support

Get help with Ejecta

Getting Help

If you need help with Ejecta, I’m here for you.

Email Support

Send me an email at [email protected] and I’ll get back to you as soon as possible.

Common Questions

Why does Ejecta need Full Disk Access?

Ejecta needs Full Disk Access to use the lsof command, which identifies which processes have files open on your external drives. Without this permission, Ejecta can’t tell you what’s blocking your drive from ejecting.

File and process information stays on your Mac. Licensing and update checks contact online services. See the privacy policy. Keybee / Sparkle.

What macOS versions are supported?

Ejecta requires macOS 13 Ventura or later. It runs natively on both Apple Silicon and Intel Macs.

Can I use my license on multiple Macs?

Yes. Your Ejecta license has no computer or activation limit. You can activate it on additional Macs without deactivating another Mac first.

How do I activate my license?

  1. Download and install Ejecta
  2. Click the Ejecta icon in your menu bar
  3. Settings
  4. Enter your license key and click Activate

What if graceful quit doesn’t work?

A process name or open-file list cannot prove that no writes are in progress. Save your work, finish copies and backups, and quit apps normally before retrying eject. Force quitting or force ejecting may lose data; Ejecta does not certify write safety.

Ejecta offers free drive diagnosis without a timed trial. The paid license unlocks quit and eject actions for supported apps, Eject All and Time Machine controls. System holders may require waiting, authorization or shutdown. Save work and finish transfers first.

Feature Requests

Have an idea for how to make Ejecta better? I’d love to hear it. Send your suggestions to [email protected].